Legal
Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Effective Date: March 1, 2026
1. Information We Collect
We collect information you provide directly when using GroomLocal, including:
- Account information — email address and password when you create a business owner account.
- Business listing data — business name, address, phone number, services, hours, and photos submitted by business owners through the claim or profile editing process.
- Contact form submissions — name, email, and message content when you use a contact form on the site.
- Usage data — pages visited, search queries, browser type, and device information collected automatically through analytics tools.
2. How We Use Your Information
- To display and manage business listings in our directory.
- To enable business owners to claim and manage their profiles.
- To facilitate communication between pet parents and groomers.
- To improve our site experience, features, and content.
- To send service-related communications (account confirmations, listing updates).
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate the site (hosting, analytics, email delivery).
- Business owners who receive contact form submissions from pet parents through their listing profiles.
- Legal authorities when required by law or to protect our rights.
4. Data Storage & Security
Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We use industry-standard security measures including HTTPS, secure authentication, and access controls to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand how visitors use our site. These tools may collect anonymous usage data such as pages viewed, time on site, and referral sources. We do not use cookies for advertising or cross-site tracking.
6. Your Rights
You have the right to:
- Access, update, or delete your account information at any time.
- Request removal of your business listing data.
- Opt out of non-essential communications.
- Request a copy of the personal data we hold about you.
To exercise any of these rights, please contact us at hello@groomlocal.com.
7. Third-Party Links
Our directory listings may contain links to external websites (groomer websites, social media, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies independently.
8. Children's Privacy
GroomLocal is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of GroomLocal after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please reach out:
Email: hello@groomlocal.com
Or visit our Contact page.